Welcome to USPassport! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Overview of Services
USPassport provides passport and visa processing services, including renewals, expedited services, translations, apostilles, and P.O. Box rentals. We strive to provide accurate, reliable service but cannot guarantee outcomes or processing times, as these may be affected by government agencies.
2. Eligibility
By using our services, you confirm that you are at least 18 years old or have parental/guardian consent if under 18. You agree to provide accurate and truthful information to ensure effective service.
3. Processing Times and Delays
We offer multiple processing speed options, including expedited services. While we strive to meet these timeframes, USPassport is not liable for delays caused by government agencies, natural disasters, or other factors beyond our control.
4. Payments and Refunds
- Fees: All service fees are disclosed upfront. Additional fees may apply for optional services.
- Payments: Payment is due at the time of booking. We accept [list payment methods].
- Refunds: Refunds are available only if we have not started processing your application. Once processing has begun, fees are non-refundable.
5. User Responsibilities
You agree to:
- Provide accurate and complete information
- Upload only authentic, non-expired documents
- Follow all instructions provided for timely processing
Failure to provide correct information or comply with these terms may result in delays or cancellation of service without refund.
6. Information Security
USPassport takes the protection of your personal information seriously. While we employ encryption and secure portals, we cannot guarantee absolute security. You accept the risk of transmitting information electronically and are responsible for safeguarding your login credentials.
7. Limitation of Liability
To the extent permitted by law, USPassport is not liable for:
- Delays caused by factors outside our control (e.g., government processing delays)
- Indirect, incidental, or consequential damages arising from using our services
- Any loss resulting from inaccurate information provided by the user
Our total liability shall not exceed the amount paid for services.
8. Service Modifications
We reserve the right to modify or discontinue any service at our discretion without notice. In the event of a major service modification, we will notify affected users.
9. Termination of Service
USPassport may terminate your access to our services if you violate these terms, provide false information, or engage in unlawful behavior. Refunds will not be issued in such cases.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of those sites.
11. Governing Law
These Terms of Service are governed by the laws of [Your State/Country]. Any disputes arising from these terms shall be resolved in the courts of [Your Jurisdiction].
12. Changes to Terms
We may update these Terms of Service periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.
13. Contact Us
For questions regarding these Terms of Service, please contact us.
